Very much appreciated help picking the frames & lenses, never had glasses before, so I didn't even know where to start...so THANK YOU!! - Elizabeth Jessup
Both of my children had appointments, one after the other, and I felt very comfortable being able to go back and forth between the rooms to check on them. Also, when Alexander decided to get contacts, Dr. Sandberg entertained Cassandra so I could forcus on Alexander with Meredith taught hum how to put them in. He still loves this contacts and is doing great! Thank you!! - Jen S
Very pleasant experience! - Sherry Curr
I have been a patient since 1997 I love the thorough exams. - Patricia Fletcher
Not one headache since getting my glasses, but taking better photos since day one with my new eyes!!! Great staff, very helpful and friendly, love the Dr's enthusiasm! You ar all a nice clinc family! - Misty DeChant, Pink Bridge Photography
The exam was so very thorough. I truly felt special from the time I sat down in the firs chair, until Dr. Coffman was finished with my exam. I know my glasses will be exactly what I need and want. Thank you so much! - Catherine Smith
The entire staff is why we keep coming back, very kind, knowledgeable and helpful. Thank You!! - Hee Suh
We love it, very nice and very comfortable and will always be a place definitely for the eye glasses! - Jeff Cushman
I have been a patient for ten years and really appreciate your entire staffs professionalism. Thanks! - Anne Jackson
I was extremely satisfied with my experience. This was the most thorough eye exam I have ever had and I appreciated the attention and the thorough explanations throughout the exam. I would not hesitate to recommend you! - Gail Moulton
I was very impressed with how quickly the team was able to get me in. They were very professional and attentive to my needs. I saw the "relief" doctor and she was wonderful. I am sorry I am unable to remember her name specifically to acknowledge her. Keep up the great work! - Todd Shields
I was really impressed with Dr. Coffman & his exam..I've always been an eye Dr. snob & only have seen ophthalmologists. (even though my husband has been trying to get me to try you for years) Dr. Coffman's exam was more thorough & informative than my last 2 exams. All of your staff were very pleasant & helpful; I think I've been converted......Thanks again! :) -Deborah Breadon
My overall experience there was very comfortable I thought to myself after I left. I felt as if I had known every one there for years. Thank you. - Spencer Maffit
It was really great to have someone to help me pick out glasses when my eyes were dilated. It was also really great to have the doctor tell me about the pros and cons of the eye surgery and to remind me to use my natural vision when I can - Kira Billingsley
Everyone at Coffman Vision Clinic is so kind and accommodating. Thank you for such great service. - Annette Brown
The glasses selection was much better than a year ago...your hard work has paid off to improve things. The staff has always been more than courteous and actually makes coming to the eye doctor fun! As for Dr. Coffman, I just think he is the coolest optometrist since sliced bread...always a pleasure to work with him. I would always recommend you guys to anyone! (and actually have on several occasions) Thanks So Much!! - Karen Hermes
When I moved to Bend, I asked around and most folks pointed me toward Dr. Coffman. I have been coming back ever since. I wouldn't want to go anywhere else. Very friendly staff, everything is state of the art and Dr. Coffman is a great personality for an eye doctor. - Mike Armstrong
Have known Michael for many years, he's my eye guy and he' excellent! - Maralyn Thoma
Overall, from the moment I walked in the door until the time I left, this was an excellent experience. The entire staff is very "upbeat" and knowledgeable and obviously eager to assist. I am very glad that I made the choice to give Coffman Vision Clinic a try. I am definitely a permanent customer now will hand out referral cards whenever I can. Thank you so much for all the time, patience and attention to me during my visit. - Arlene Bales
I have been to office twice, the exam and customer service are impressive. I will keep coming back! Thank you for the new comfy lenses, too. - Jenna Crawford
My eye doctor was so friendly and understanding. He made me feel very confident in his abilities. It was awesome. He took the time to really listen and get the prescription right. -Dawn Hanke
Truly a wonderful experience. I felt important and not just like another customer...- Seth Sherman
We received great service a long time ago - Fixed for Free - when we were driving through and now that we live here this is the only place we go for all of our vision needs.-Ryan Vidal
It is always a great experience at Coffman Vision Clinic. Dr. Coffman is a very professional and I appreciate his fastidious when it comes to finding the perfect prescription! The technicians in the office are great when it comes to service and advice.-Jennifer McGee
This last Saturday (June 20) is the first time I've had my eyes checked since 1986, and I have to tell you my experience was totally unexpected. I expected the staff to be watching a DVD while eating something they had gotten from Freddie's deli perturbed of my intrusion. I expected the staff totally "bummed" about working on a Saturday , while thinking about what a beautiful day it was outside, gulping down a sip of Pepsi quickly only to tell me " I'll be with you in a few minutes". So on and so forth.... I guess you probably got the picture.
As I enter through the door, Pam (I'm pretty sure that was her name) said "are you Landon?" I acknowledged and was instantly taken care of, even though I was early. I rarely get this type of experience with other businesses in the area. I'm usually dressed quite un-impressingly due to my type of work and am reminded firmly that I'm early. The wait between filling out the paper work to getting my eyes tested was minimal.
Susan, who did my preliminary exam, was a delight. She had a great attitude. I have to say she is probably one of the best examples I've seen in quite a while for customer service.
Dr. Sandberg was impressive as well. She answered all my questions (no matter how silly). Let me know what was going on. She was a down-to-earth professional with a good attitude. (Maybe she could get a side gig teaching other professionals....)
I finished my visit with Susan picking out frames. She had to endure my nearly infinite indecisiveness and as I learned from my wife- my off character remarks. She seemed to really enjoy what she was doing.
Great team. Great attitudes. A great experience.
Sincerely, -Landon Lightle
I really appreciate the time everyone spent and the full staff input on frames, as that is the hardest part for me. -Lindi DeWolf
Dr. Coffman is an extremely knowledgeable, experienced, kind and efficient doctor. All tests are explained, both by him and his staff, and they are willing to answer any questions you have. It is refreshing to visit a doctor's office thats focuses on you, the patient, and takes the time to attend to your needs. I highly recommend his practice -Lana Shane
This was my first experience at a vision clinic and it could not have gone any better! -Patrick Sheehan
Dr. Coffman has great attention to detail. I like that he shared in my excitement of being able to see so well with my next lenses. -Donna Schiewe
I was pleasantly surprised by the look and feel of the office. Once you walk inside, you completely forget that it is located at the Fred Meyers mini mall, and you feel more like you walked into a boutique downtown. Everyone was extremely friendly, and very punctual. I was able to get a same day appointment as well as be able to rush to another appointment I had immediate afterward. To be perfectly honest, the experience couldn’t have been better. I look forward to my next visit. Thank you all at Coffman Vision Clinic!!
-Lisa Nemec
I really appreciated the insurance overview at the reception desk. Since we were purchasing both glasses and contacts Tery was able to direct us to the most cost effective use of our insurance plan. -Karen Mayall
Dr. Coffman was out and we saw his associate (Dr. Sandberg). She was great with both of my children. She made them feel comfortable and was able to decipher their answers to her questions. She even took time to explain some of the technical aspects of the equipment that my son was very interested in. -Jen S
I thought Dr. Coffman gave the best eye exam I’ve ever had – very thorough. The entire staff was courteous and professional. Now, if the insurance would only kick in a little more of the cost! -Virlene Arnold